Lash Policies

By scheduling an appointment with Lash & Nail Bar (https://lashnailbar.com/), you acknowledge and agree to the following policies:

1. Booking & Deposits

• A non-refundable deposit of $25 is required to secure appointments. This will go toward the total service cost.

• Appointments must be booked online on our booking site.

2. Cancellations & Rescheduling

• 48-hour notice is required for cancellations or rescheduling. Failure to do so will result in loss of deposit or a 50% cancellation fee.

• No-call/no-shows will be charged 100% of the service fee and may be banned from future bookings.

3. Late Policy

• A 10-minute grace period is allowed. After this, a $10 late fee will apply.

• After 15 minutes, the appointment may be canceled, and the deposit will be forfeited.

4. Refunds & Satisfaction Guarantee

• No refunds on services rendered. However, if you are unhappy with your lashes, please contact us within 48 hours for a free touch-up or adjustment.

• Lash retention issues must be reported within 48 hours, along with a photo.

5. Fill Policy

• Fills must be booked within 2-3 weeks to qualify as a fill. Anything beyond that will be considered a full set.

• You must have at least 40% of lashes remaining for it to be considered a fill.

6. Foreign Fills

• We do not fill work from another artist without prior approval. A consultation may be required, and a removal may be necessary before applying a new set.

7. No Extra Guests

• To ensure a relaxing atmosphere, no extra guests (including children) are allowed in the salon during your appointment.

8. Health & Hygiene

• Clients must arrive with clean, makeup-free lashes. A $10 lash bath fee will apply if deep cleaning is needed before service and time will be deducted from your appointment.

• If you have any eye infections or irritations, please reschedule your appointment.

9.Disrespectful or Rude Behavior

• We have a zero-tolerance policy for rudeness, harassment, aggressive language, or inappropriate behavior toward our staff or other clients.
• If a client arrives with open wounds, infections, contagious conditions, or poor hygiene, we may refuse service for health and safety reasons.